Hear from the right people, without speaking to everyone yourself.
The simple, meeting-free way to gather feedback and turn it into something you can act on.
Not every question needs a meeting.
Meetings are hard to schedule. One-by-one conversations take time. Feedback gets scattered across notes, chats, emails, and memory. Hearken gives you a simpler way to hear from the right people and turn their input into something useful.
Not every question needs a meeting.
Start a Conversation
Choose what you want to understand.
Invite the right people
Share a simple link with the people you want to hear from.
Let them respond
People answer in their own time. No meeting needed.
Get clear next steps
Hearken brings the feedback together into a Conversation report you can act on.
Start with a useful topic.
Customer feedback
Understand what customers are experiencing and what could be better.
Use this topicStaff feedback
Find out what is working, what is getting in the way, and what could improve.
Use this topicService improvement
Hear where service is slow, confusing, or difficult.
Use this topicProduct ideas
Gather useful suggestions before deciding what to build next.
Use this topicOnboarding
Learn where first steps feel clear, slow, or overwhelming.
Use this topicLessons learned
Capture what to repeat and what to change after a project or event.
Use this topicA guided Conversation
Start with a simple Topic and a few useful questions, then invite the right people by link.
Thoughtful replies
People answer in their browser, in their own time, with text always available and voice where it helps.
A clear report
Hearken turns replies into themes, useful examples, and suggested next steps you can act on.
Top up your Hearken Wallet.
First Listeners start with 20 testing credits: 5 welcome credits plus 15 Hearken Preview credits. Top up only when you need to, with 10, 20, 25, 50, or 100 credit packs. No seats or monthly plans.
Start a Conversation. Get clear next steps.
Create a simple meeting-free feedback flow for staff, customers, partners, or members.